Chapter 1: The Power of Grace

As 2021 shifted into 2022, I resolved to consciously practice grace throughout the year. This wasn't merely a resolution; it represented a significant mental transformation. While the term "grace" can have multiple interpretations, I refer specifically to being considerate and thoughtful.

This practice came easily, especially given my professional responsibilities, which often required me to guide clients through technology-related challenges, such as using their smartphones or computers.

By embracing grace, I learned to pause and breathe when confronted with clients expressing frustration over their misunderstandings. This moment of calm allowed me to patiently listen until their anger subsided, enabling us to focus on finding solutions together.

Soon, I discovered that extending grace positively impacted not only my work life but also my personal relationships. Beyond my job, I hold various roles, such as a spouse, mother, and daughter.

In my marriage, I recognize that my partner's life experiences—both positive and negative—shape his perceptions. Hence, my words and actions may unintentionally lead him to misunderstandings, which, while not reflective of the actual situation, are still valid.

Regarding my mother, I must acknowledge the numerous changes she has experienced throughout her lifetime—socially, politically, and technologically. Exercising patience is essential as I assist her in navigating this rapidly evolving world while valuing her well-meaning advice.

With my daughter, I am aware of her limited life experiences. As she grows, she may struggle to articulate her feelings or thoughts, highlighting the importance of understanding her developmental stage.

Let me be clear: practicing grace is not a walk in the park. The older I become, the more I feel compelled to react, especially when faced with situations that seem unjust. Like everyone, I desire to be heard, and it often feels like others expect me to listen without reciprocating. This can be quite frustrating.

Exercising grace involves strategic thinking. It requires discernment about when to engage in arguments and understanding the value of concise replies and well-timed silence. Not every comment demands a reaction. Sometimes, a simple acknowledgment can provide enough of a pause for the other person to reset, leading to a more constructive conversation.

Practicing grace can also stimulate creative thinking. For example, one evening while driving home in light rain, I found myself behind a car moving far below the speed limit. My initial reaction was impatience, but I took a moment to breathe and reconsider the situation. I noticed that the car's windshield wipers were malfunctioning, severely impairing their visibility. Understanding their predicament allowed me to empathize rather than react with frustration. As they continued down the road, I made my turn, wishing them safe travels.

However, there are individuals who seek to provoke us into surrendering our grace. These "trolls" thrive on inciting reactions, often gaining a fleeting sense of satisfaction from our distre